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Frequently Asked Questions

Q: Can anyone buy from Bennies Wholesale
A: We sell Trade only, any customers buying to resale  and agree to the terms related to buying Trade can buy
 
Q: I have ordered a carton of shoes but now says out of stock?
A: If the shopping cart lets you order the carton of shoes then you will get them, It may be the last carton and it stops anyone else ordering when its out of stock

Q: When can we expect delivery Q: I have ordered a shoe but now says out of stock?
A: If ordered and paid for before 12 PM Monday to Thursday delivery is next working day
See delivery page for more information
 
Q: Do you have a Catalogue, Is all of your stock on the website and when is new stock added?
A: We do not have any catalogues, all our stock is on our website, new stock is added when available
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Q: Can we choose sizes and mix styles and colours
A: We only sell as shown on the full description page and sizes and styles can not be mixed
 
Q: What materials are the shoes made from
A: Materials for each shoe is in the description for each style 
 
Q:What sizes do you get
A: The sizes are shown with the big picture, but note although rare we can not be liable if the sizes are slightly different to shown sizes
 
Q: Can we order one carton only
A: Minimum order is £100 excluding vat, If one carton is £100 or more then you can buy one carton
 
Q:Can we use your pictures
A: Yes if are using our pictures to sell our stock you are permitted to use our pictures
 
Q: Do we get a shoe box with each shoe
A: The full description page states if the shoe comes individually boxed or bagged
 
Q: Do the prices include Vat
A: Vat is added at the shopping cart completion, Each shoe shows if there is any Vat to be added
Children’s shoes and Steel Toe Cap Boots are vat free, Ladies and Men’s shoes have Vat added